Enforcement : How do I report problems?



If you have a specific problem to report then you can do so by contacting the Brand Owner directly. Most Brand Owners have contact pages on their websites. You can write to them at the address shown on labels or packaging (if this is provided).

Most European States have Trading Standards teams that deal with fair trading issues such as weights and measures and unfair trading practices. Try and find your local office by searching the web and contact them to report your problem. This will ensure that you record your experiences in the correct manner so that legal action can be considered if necessary.

Lastly, you can contact us and we can forward your message to the right place. We cannot guarantee a response though since we are only a public service operator!

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